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Technical assistance

Do you need help with difficult IT issues or simply do not have time for them?
Our specialists will help you solve problems so that your company can function without any problems.

Below we have prepared a list of the most frequently encountered problems, which solution you can order through our  customer service office or by writing directly on bok@provider.pl

The prices listed below apply to individuals or companies that did not purchase Technical Support Packages

Additional help from specialists

We provide assistance on the basis of intervention

Administrator 150 zł / hour
Webdeveloper 150 zł / hour
Graphic designer 150 zł / hour
Analysis of the reported problem server www / mail server 150 zł / hour

Operations on databases and files

Import / Export Base 50 zł
File operations 50 zł
Transferring data between servers 200 zł
Antivirus scanning of files 100 zł
Export of messages from an e-mail account 150 zł

Generation of e-mail and system logs

FTP 25 zł
Extended logs FTP 100 zł
SMTP 25 zł
Extended logs SMTP 100 zł
IMAP 25 zł
Extended logs IMAP 100 zł
POP3 25 zł
Extended logs POP3 100 zł
Administrative logs 25 zł
Extended administrative logs 100 zł
Logs SSH 25 zł
Extended logs SSH 100 zł
Logs WWW 25 zł
Extended logs WWW 100 zł

SSL installation and error analysis

SSL installation 50 zł
Error analysis 200 zł
Analiza wydajnościowa serwera 200 zł
SSL transfer 25 zł

Restoring data

FTP content 150 zł/h
Database 150 zł/h
E-mail messages 150 zł/h

WordPress

WordPress – domain change 25 zł
WordPress – installation / configuration / other 25 zł
WordPress – activation of the SSL certificate 25 zł
WordPress – change of the admin password 25 zł

All prices are net prices, to which the applicable VAT rate should be added (for recipients in Poland – 23% VAT).

Contact Form

If you have any additional questions or concerns.

We invite you to contact us.

We will try to answer all your questions.